EV Car Privacy Policy
Muscat Artificial Intelligence Solutions LLC
EV Car ("we", "our", "us") is operated by Muscat Artificial Intelligence Solutions LLC (Commercial Registration Number: 1522721). This Privacy Policy explains how we collect, use and protect your personal information when you use our mobile application and related services.
1Information We Collect
- Account information: name, email address, and password (when you create a marketplace account).
- Vehicle & API data: vehicle-related information provided by your car company when you connect your vehicle to the app (with your consent).
- Marketplace data: ads and listings you post, including descriptions and photos.
- Location information: approximate or precise location (with your permission) to help find charging points on the map.
- Device information: device model, operating system, unique identifiers and app logs to improve performance.
2How We Use Your Information
We use the data to:
- Provide the charging point finder, vehicle connectivity and marketplace features.
- Personalize and improve the app experience.
- Manage accounts, authentication and user support.
- Send important service updates and notices.
- Comply with applicable laws and regulations in Oman.
3Sharing of Information
We do not sell your personal information. We may share data in these cases:
- Service providers: trusted partners (maps, hosting, analytics) to operate the App.
- Car company APIs: with your explicit consent we exchange vehicle data with your car company to provide connected services.
- Legal requests: when required by Omani law, court order or government authority.
- Business transfers: in connection with a merger, acquisition or sale of assets.
4Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access and misuse. However, no internet or mobile network transmission is completely secure.
5Data Retention
Account and marketplace data are retained while your account is active. Vehicle data is retained only while your vehicle is linked. You may request deletion of your account and related data at any time (see Contact section).
6Your Rights
As a user in Oman, you have the right to:
- Access and review your personal information.
- Update or correct your information.
- Request deletion of your account and data.
- Withdraw consent for data processing such as location access.
7Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your data rights, contact us at: admin@muscat-ai.com
8Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified in the App or by other appropriate means.